I come from a facilities management background of 25 years, both on the retail and restaurant side… working for national retail chains as well as operating large service companies. So I’ve been on all sides of the fence: There’s always been the challenge of national chains finding good quality service providers. And getting good quality service providers in front of these national chains; connecting them. There really wasn’t that vehicle in existence, ever. Read more.
We didn’t say, “We’re going to make sure that every service provider in the world is credentialed through Fixxbook and we’re going to create this credentialing tool.” It was quite the opposite: Our clients were coming to us and saying, “We need more information about these contractors. We need to know more about them; we need to know the answer to this question and that question.”
So what’s driving the development of Fixxbook today? The private networks of clients. We realized that other industries had gone down this same path (of credentialing)… where software was created specifically because of an event or series of events: Read more.