Tag Archives: ServiceChannel

The Fixx – May 2014

Interesting opportunities, news and updates for Fixxbook and ServiceChannel Contractors
May 2014
What’s New

Newsletter for Commercial ContractorsShare This Newsletter

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FB by the Numbers

In the Past 30 Days…

  • 1,132 invitations were sent by national restaurant and retail brands to contractors on Fixxbook inviting them join their private supplier networks.
  • 523 contractors completed the client compliance requirements and were approved to receive work orders.
  • 1,302 contractor companies were invited into client Private Networks.
  • 198,532 contractor companies came up in Fixxbook search results.
Tips of the Trade

Help ServiceChannel FMs find you and invite you to their PN

Add this handy tip on the back of your business card or on your email footer:


How to find us on Fixxbook

Login to your Private Network

    1. Select the [magnifying glass] Icon on the upper right.
    2. Select the radio button in the [Search in] section.
    3. Enter ___Company name___ in the [enter name of contractor] field
    4. Select search
    5. Select [view full Fixxbook profile] icon for ___Company Name___
    6. Select the [invite] icon
    7. Select [submit invite]

ServiceChannel Features + Functions

Supplied DiversityDiverse Businesses: Make sure to get your Diverse Supplier badge

Facilities managers are looking for verified diverse suppliers. This badge indicates that your business has been verified as one of the following:

  • Minority-and-Women-Owned Enterprise (M/WBE)
  • Veteran and Disabled Veteran Business Enterprise (V/DVBE)
  • Small Business Enterprises (SBE)
  • Disadvantaged Business Enterprises (DBE)
  • Lesbian, Gay, Bisexual and/or Transgender Business Enterprises (LGBTBE)

And helps FMs meet the objectives of their respective supplier diversity programs…Read More.

Remittance Address Updates Made EasyGoing forward, when you update your remittance address, your clients will be notified and prompted to approve the change. This will prevent payments from being sent to your old financial system.
ServiceChannel Contractors

Become an Integrated Contractor

Eliminate redundancy, duplicate entry and human error by connecting your internal work order management system directly to ServiceChannel…Read More.


Private Network for Contractors

ServiceChannel Private Network (PN) for contractors simplifies the process of collecting, exchanging and keeping current business information about your subcontractors including W-9’s, insurance information, rates, licenses, and direct deposit…Read More.


Register today for our June 25 webinar on Contractor Scorecarding

Proposed Topics:

    • What is the Contractor Scorecard and who uses it
    • Understanding the features of the Contractor Scorecard
    • How to score well and promote your business with the Contractor Scorecard


Eric Schechter, President, Fixxbook
Sid Shetty, President of Consulting Services, ServiceChannel

Title: ServiceChannel Contractor Webinar

Date: Wednesday, April 30, 2014
Time: 2:00 PM – 3:00 PM ET
1:00 PM – 2:00 PM CT
Noon – 1:00 PM MT
11:00 AM – Noon PT

Reserve your Webinar seat now at:

register here

After registering you will receive a confirmation email containing information about joining the Webinar.

Miss the April 30 Contractor Webinar?

No worries, you can watch it anytime.

You can watch the Contractor Webinar or share it with a colleague, any time here.

Industry News

Retail Industry: Publix Quietly Working on Smaller Prototype Store

Publix Super Markets Inc. reportedly has a new concept cooking — one that may help the grocery chain muscle its way into the smaller-space retail arena…Read more.

Source: The Orlando Business Journal

Restaurant Industry: BurgerFuel targets 1000 new stores with Subway deal

Over the next eight years, BugerFuel plans to utilise existing franchisees within the Subway sandwich chain’s worldwide network as it expands into the United States and other potential markets like China, Britain, India and Latin America…Read More.

Source: The New Zealand Herald

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How Did We Improve Our Registration?

At ServiceChannel, one of our goals is not only to have a robust software solution that works for many types of users, but to create a solid software with multiple functions and features – and also be user friendly. It’s a daunting task to create the functions that our industry requires. A lot of what we develop is obtained from talking to contractors as well as retail, restaurant, convenience, and hospitality entities.

In this day and age, we need our software to be secure as well. We have protocols that need to be adhered to, there’s SSAE 16 (Statement on Standards for Attestation Engagements), the audit that companies go through providing software as a service. SSAE 16 is a stable release that meets all security requirements. Trying to do all that while offering a product that is user friendly is the top priority for us. We’re continuously monitoring our users’ experience and seeking feedback in our effort to continue improving. Read more.

Fixxbook’s 2013 Global Initiative

A few of our international clients, and some of our U.S. based clients who were doing business globally, have come to us over the last couple years and said, “We love your software. We love how it’s working in U.S. and Canada. We want to put it in our stores in Europe.” That’s what initially drove us to become an international company. It is because of these clients that our software is now in 24 countries. In some countries we had to convert the dashboard and the interface into the local language. It’s been challenging, but it’s up and running in 24 countries. Read more.

Facility Managers Can Now Search for Contractors by Profile Score!

A few months ago, Fixxbook released “Profile Scores” for all Contractor profiles on Fixxbook. This score appearing in a tiny green box calculates the completion of every profile. This score is used by Facility Managers searching for contractors on Fixxbook as a kind of measuring stick to see how engaged a contractor is with the platform. Read more.

Fixxbook Releases ‘My Agreements’ Alerts

We here at Fixxbook are proud to announce our newest addition to the Fixxbook user’s tool-belt. Our new Agreement Management tool brings a new level of organization to Fixxbook. “My Agreements” will allow Facilities Managers and Contractors to stay on top of all of their contracts, agreements and terms & conditions using automated alerts. Be sure to set up your alerts today to ensure that these important documents never lapse, keeping your Fixxbook experience going smoothly. Read more.

Dirty Sock Syndrome- What Is It?

By David Kottke of Fox Service Company

Do you get a mildew-type odor when your HVAC system first starts up?  If you do, here is why:

Eric Schechter of www.fixxbook.com talks about the Dwyer Group and it is now using Fixbook Private Network service.From information gathered over many years, most professionals agree  “Dirty Sock Syndrome” is caused by a bacteria that collects and grows on the indoor coils of heat pumps and air conditioners.

Complaints normally surface when heat pumps go into defrost or when systems are run in heating for a brief time then switched back into cooling. The bacteria or odor collects and grows on the coil during this heating time and is released all at once when the indoor coil gets cool and damp. Heat pump owners notice the odor when the system goes into defrost, usually when the outdoor temperature dips below 40 degrees. Read more.

Contracting Franchisor and Franchisees Find Value in Fixxbook Private Network

By Eric Schechter

The Dwyer Group, a franchisor made up of 7 individual contracting brands, is now using Fixxbook Private Network service. This means that all of their individual company owners will have a profile on Fixxbook; and all will roll up into the main network called Dwyer Services. Read more.