The Fixx – August 2014

Interesting opportunities, news and updates for Fixxbook and ServiceChannel Contractors
August 2014

Business Activity in the past 30 Days

                          The numbers are growing…

          • 972 invitations were sent by national restaurant and retail brands to new contractors on Fixxbook inviting them join their private supplier networks.
          • 357 contractors completed the client compliance requirements and were approved to receive work orders.
          • 613 existing contractor companies were invited into client PrivateNetworks.

          • 221,336 contractor companies came up in Fixxbook search results.




See you at the PRSM Mid-Year Conference in Columbus, Ohio

Title: PRSM Mid-Year Conference
Where: Columbus Convention Center, Columbus, OH
Date: September 9th-11th, 2014
Booth: #46

More info on the Mid-Year Conference can be found here.




Register for our August 27 webinar on GPS – App

Proposed Topics:

  • How to best use ServiceChannel’s GPS check-in app

We will also cover:

  • How Web Integration Services can save you time and money


Eric Schechter, President, Fixxbook

Alex Aleshinskiy, Software Development Manager, ServiceChannel

Title: GPS – App Webinar
Who: Contractors Using ServiceChannel
Date: Wednesday, August 27, 2014
Time: 2:00 PM – 2:30 PM ET
           1:00 PM – 1:30 PM CT
           Noon – 12:30 PM MT
           11:00 AM – 11:30 AM PT

Reserve your Webinar seat now at:

register here

After registering you will receive a confirmation email containing information about joining the Webinar.

Miss the June 25 Contractor Webinar?
No worries, you can watch it anytime.

You can watch the Contractor Webinar or share it with a colleague, any time here.

PRSM Webinars

PRSM offers online webinars that are relevant to your work without having the need to step out of your office. PRSM webinars are an excellent way to keep up to date with changes and learn valuable insights that can boost performance.

A full listing of PRSM’s upcoming webinars can be found here.

NACS Webinars

NACS webinars are high-content, educational web-events addressing the topics you need to make the most of your exhibit. With live expert presentations, downloadable workbooks, interactive polls and Q&A sessions, webinars are FREE for current and prospective exhibitors.

A listing of NACS’ past webinars can be found here.



ServiceChannel Features + Functions

Supplied DiversityPN Ratings

FM’s can now rate contractors in their PrivateNetwork. These ratings are only visible to your client within their PrivateNetwork. The ratings consist of 1-5 stars and allow clients to insert a text memo along with their star rating. They are an aggregate of all of the individual user ratings.

Supplied DiversityRates Section Summary

FM’s can now see a quick summary of provider rates across regions, enabling them to identify which regions have proposed rates and which do not, so make sure that you complete your "Client Rates" section!

Supplied DiversityBlank Check

FM’s are now able to require that a blank check be provided by providers in PrivateNetwork (PN). If they set their PN to require a blank check, when providers are in "Clients->Banking->Edit Banking info" they will see the "Upload a blank check" and it will be required.

Supplied DiversityDiverse Businesses: Make sure to get your Diverse Supplier badge

Facilities managers are looking for verified diverse suppliers. This badge indicates that your business has been verified as one of the following:

          • Minority-and-Women-Owned Enterprise (M/WBE)
          • Veteran and Disabled Veteran Business Enterprise (V/DVBE)
          • Small Business Enterprises (SBE)
          • Disadvantaged Business Enterprises (DBE)
          • Lesbian, Gay, Bisexual and/or Transgender Business Enterprises (LGBTBE)

And helps FMs meet the objectives of their respective supplier diversity programs…Read More.



Industry News

Restaurant Industry: Dunkin’ Donuts Continues Minnesota Expansion
Dunkin’ Donuts inked a multiunit store development agreement with new franchisees Brian and Sharon Weidendorf to develop seven restaurants in Duluth, Minnesota, and the surrounding areas. The first restaurant is planned to open in spring 2015… Read More

Source: Quick Service Restaurant Magazine


Retail Industry: Bucking trend, Guitar Center plans big expansion, overhaul of store fleet
Guitar Center is the rare retailer to be betting heavily on brick-and-mortar for its future… Read More

Source: Fortune





Contractor Scorecard fast becoming Industry Standard

For years diligent facilities managers have relied on their relationships with their strong contractor partners to ensure they’re getting the best service and prices. However, in today’s dynamic and competitive environment, this is not enough. Facilities managers and contractors need a tool to better manage themselves and ensure that contractors are meeting and exceeding their clients’ expectations… Read More

An Inside View of the Contractor Advisory Board

The ServiceChannel Contractor Advisory Board (CAB) has now held two official meetings, with a third rapidly approaching in September. We were eager to receive feedback from the board members – specifically how they felt about the meeting and whether the meeting proved to be a valuable and worthwhile experience… Read More



Contractor Corner

How to Make the Most of a Commercial Move

Cameron Robinson, owner of NYC franchise You Move Me, writes: Moving your business can be much more complicated than you think. The more advance planning you do, the quicker, easier, and cheaper the project will be. When you want to make the most of a commercial move and work diligently with your moving company, try these tips… Read More.

Contractors: if you’d like to be a guest blogger in upcoming issues of The Fixx, please contact us at for submission guidelines..



ServiceChannel Contractors

Become an Integrated Contractor

Eliminate redundancy, duplicate entry and human error by connecting your internal work order management system directly to ServiceChannel…Read More.



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